Irrespective of the fact that the hosting service offered by the different companies is de facto identical, each provider has got a customized platform with its own tweaks and different ways to do specific procedures. For this reason, an information-ridden knowledge base would be unbelievably useful both for people with no prior experience and for technically advanced users who will ultimately learn how certain procedures are completed, but will waste precious time meanwhile. The objective of such a knowledge base is to make the hosting service fast and simple to use, saving users plenty of time and efforts. The result is gladder customers, as they can swiftly find the info they’re looking for, and a whole lot less work for the client support team, because usually the majority of the inquiries and difficulties that clients have got are already included in the knowledge base. Provided that the articles themselves are written well and encompass more things, you’ll be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Hosting

Our hosting plans come with an exhaustive knowledge base where you can find information about all the complications that you could bump into and their resolutions. You can acquaint yourself with how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to continue if the settings of your mail client are correct, but nonetheless you are unable to send emails, for instance. We’ve tried our utmost to be as thorough as possible and to encompass all the available options in order to help you save time and effort and to give you different solutions for every issue. The knowledge base features informative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in each section of the Control Panel, whereas if you would like to browse the complete collection of articles, you should visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated services include comprehensive technical documentation where you will see information on all the functions that our in-house created Hepsia Control Panel offers, together with solutions to different questions and problems that you may chance upon. All configuration manuals include step-by-step descriptions, which means that you won’t need to worry about overlooking something in case you intend to export a MySQL database, for example. The troubleshooting articles encompass a range of feasible causes of specific problems and the solution for each and every one of them, so in case you are not able to send email messages although you have the right settings, for example, you can swiftly see what the reason for this may be and fix the issue with two or three clicks of the mouse in your email client. As the Hepsia Control Panel has quite a few features, you’ll be able to find relevant articles in each single section. In case you desire to check out all help articles, click on the Help link, which is located in the upper right-hand corner of the window.