When you get your own hosting server, you shall have more liberty in regards to what you can install and run compared to a shared Internet hosting account. With a shared service, you've got access just to your own account, hence you are not able to install server-side software. While this is not a predicament for most script-driven programs, there are several which have particular requirements and need specific software to be present on the server either for some additional features or for them to work at all. If you have experience, you won't have any problems to run the machine, but if you don't, you may simply not have the skills to deal with everything and use the script apps that you want. If that is the case, you are able to use our Installation & Troubleshooting upgrade, and so our system admins can set up everything for you and assist you with any problems that you might encounter.

Installation and Troubleshooting in VPS

The upgrade includes sixty minutes of custom work on your web server, so in case you acquire any one of our virtual private servers solutions, you'll be able to take full advantage of this service and have our admins perform various tasks which you can not perform yourself or you just have no time. They could install and set up any piece of third-party software for you if the installation is challenging or they can troubleshoot any application that doesn't perform efficiently for some reason. You may add the upgrade to your package as often as you need depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade includes thirty minutes of custom work on your hosting server as well, but just in case you require more than that, you can always add the Installation & Troubleshooting upgrade with a couple of mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Hosting

You could add the upgrade to any one of the dedicated hosting services we offer at any time that you need it. In the event that you need any custom work from our admins as soon as your web server is prepared, you'll be able to acquire the upgrade during the hosting server signup process, or if you need something to be carried out later, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features an hour of work from our administrators on your hosting server, so in case you come across any issues to install a third-party software or some application gives errors and does not work the way it ought to, our experts shall help you in a very timely manner. If a task takes less than one hour, the rest of the time shall be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect in the event that you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it features.